Shipping policy
Where we ship
We currently ship to addresses within the United Kingdom only.
Delivery options
| Service | Estimated delivery | Cost |
|---|---|---|
| Standard delivery | 3–5 working days | £5.99 |
| Free delivery | 3–5 working days | Free on orders over £75 |
Delivery estimates are working days from dispatch and are not guaranteed. Courier delays, weather, and busy periods can affect them.
Tracking
You will receive a confirmation email once your order is dispatched. Please allow 24 hours for any tracking information to update.
Pre-orders
Some items are available to pre-order before they arrive in stock. These are clearly marked on the product page along with the expected dispatch date.
Payment is taken in full at the time of ordering, which reserves your item. Expected dates are our best estimate based on information from our suppliers. If a date changes, we will email you with a revised estimate as soon as we know, and you may cancel for a full refund at any time before dispatch.
Where an order contains both pre-order and in-stock items, the whole order is dispatched together once the pre-order item arrives. If you would prefer to receive your in-stock items sooner, please place them as a separate order.
Your right to cancel under our Refund Policy is unaffected, and begins when you receive the goods.
Delivery problems
If your order has not arrived within 10 working days of dispatch, contact us at sales@s3clothing.com and we will investigate with the courier. Please check with neighbours and look for a card from the carrier first.
Please make sure your delivery address is correct at checkout. We cannot be held responsible for orders sent to an address entered incorrectly, though we will always try to help.
Risk and ownership
Goods become your responsibility once they have been delivered to the address you gave us.